赢在时间
Time to Win
课程目标: 通过《赢在时间》的培训,将帮助学员:
1、建立有效的时间管理概念,了解自身利用时间的现状
2、区分重要和紧迫,学会优先次序管理
3、建立有效的时间管理系统
4、找到制约成效/工作效率提升的障碍
5、学习现代化和先进的时间管理技术和实用工具
6、学会如何有效设定目标并进行管理
7、学习如何将目标分解成计划,并进行有效实施
8、掌握时间管理的PDCA循环
9、学会如何通过技巧来排除工作中的各种干扰,合理安排各项工作
10、掌握组织、实施、控制会议的技巧,学会会议管理的技巧与方法,提高工作效率
11、学习如何说“不”的技巧,从而为自己保留更多的时间
课程大纲:
时间认知 1、角色演练/经典游戏互动
游戏:拍卖大战
2、时间是什么?
★ 时间具有不变性 (公正/不可租借)
★ 时间具有不可储存性
★ 时间具有无可替代性
★ 我们在世上的时间,就是我们在世上的生命
录像:忙碌的一天
3、目前利用时间的现状
★ 自身利用时间的状况
★ 认识自身的工作环境
时间管理测试
时间定律 1、定律一:瘾性将引发共同症状
★ 出现一种可以预见的感受
★ 成为吸引你所有注意力的焦点
★ 短暂消除痛苦和负面感觉
★ 产生一种人为的自我重要权威、控制、安全、亲密和成就的感觉
★ 加重所要治疗的问题和感受
★ 逐渐使正常技能退化
2、定律二:目标需要计划性管理
3、定律三:黄金规则(一切从结局出发)
4、定律四:由制变到应变是关键
5、定律五:从事件管理到控制力模型
★ 时间管理是事件管理
★ 区分可控和不可控
目标管理 1、目标及计划的重要性
2、找到我们的目标?
3、如何将公司策略转化为本部门目标
4、实施计划过程中的关键点
5、计划实施过程中的时间管理
6、计划的跟进及衡量
案例分析及情景管理练习
时间象限 1、区分重要和紧急
案例分析
2、优先顺序管理
3、4D与授权
授权的技巧 1、什么是授权
2、授权的类型
3、管理团队成员的关键因素
4、建立弹性管理风格
5、管理下属的主要技能
情景管理练习及游戏
现代时间管理工具 1、四代时间管理工具
2、现代时间管理工具及技术
a) 吃大象原理
b) 大脑图
c) 甘特图
d) 记忆方法简介
3、个人管理系统的基本概念
a) 优化
b) 跟踪
c) 记录
d) 检索
时间管理的PDCA循环 1、Plan: 探索我的主导价值、角色和使命
2、Do: 履行承诺
3、Check: 时间管理工具与时间象限的更新
4、Action:克服拖延的习惯
了解浪费时间的因素及对策 1、如何应对过多的电话(技巧)
2、如何组织、实施和控制会议(技巧)
3、如何防止和应对各种干扰
4、如何通过有效的沟通来节约时间
5、如何对待你的不速之客
6、如何更好的防止救火行为
培训对象:不限
培训方式:课程讲授、录象片、游戏、案例分析、角色扮演、小组讨论
授课时间:1-2 天 (6-12小时)
教具配备:笔记本电脑、多媒体投影机、白板、白板笔及其他游戏用具等。
Course Aims This time management training course is designed to help you make the most out of your time. Today we have more and more demands made upon us at work - tighter deadlines, more work, juggling priorities - you name it!
With the time management training course you will learn skills and techniques to prioritise your work, how to avoid time wasting events and how to communicate what you want and what you don't want!
With the time management training course you will learn skills and techniques to prioritise your work, how to avoid time wasting events and how to communicate what you want and what you don't want!
Who Will Benefit From The Course? · Staff who need to juggle a wide variety of tasks and activities
· Staff who find managing their time difficult
· Staff who want to organise their days better and to feel in control of their work instead of their work controlling them
What Will You Gain From the Course? · An appreciation of how much of your day is actually wasted
· Learn how to prioritise your workload - time v importance v urgency
· Learn how to communicate with people who interrupt you when you need to concentrate on your work
· Learn techniques in order to organise, delegate or delete your work
· Learn how to manage your: telephone calls, emails, paperwork, technology, diary.
· Learn how to adapt to different demands - i.e the piece of ad-hoc work (task A) that needs to be completed within 4 hours for the M.D but task B needs to be completed within 2 hours
Course Outline
Understand Time· Role play
· Game: Auction
· Understanding Different Personality Types
·Unchangeable
·Unstoried
·Can not be replaced
·Time is Your Life
Video:A Busy Day
· Assessing Yourself
·Pricing Time & Assessing Yourself
·Current Reality Business
·Self-Evaluation
Time Principle in Property Service· Addictive Symptom
·Making a Plan to manage target
·Begin with the end in mind
·Proactive & Reactive
·Control Model
· Time Management is managing things
· Identify which things could be control
Target Setting & Management· The Importance of Target & Plan
· Find Our Property Service Industry Target
· Target Setting link to the Company Strategy
· Key Points of Plan Implementation
· Time Management in Plan Implementation
· Follow-up and Measurement
Case Study
Exerices
Time Priority Matrix· Identify Importance & Emergency
Case Study : How could you do ?
· Priority Management
Video Learning
· 4D & Delegation
·Do it now
·Do it later
·Don’t do it
·Delegate
Delegation Skills· What is Delegation
· Delegation Style
· Key Factors to Manage Team Member
· Flexible Management Style
· Sklls for Managing subordinates
Execises & Games
Case Study: How can the Property Consultant do?
Time Management Tools· 4-Generation tools
· Modern Time Management Tools & Technique
·Eating Elephants
·Brain Chart
·Gunter Chart
·Remember Methods
· Personal Management System
·Optimize
·Follow-up
·Record
·Searches
PDCA in Property Service Management· Plan (Discover My Roles,Vision & Mission)
· Do (Implementation Plan)
· Check (Update the Priority Matrix)
· Action
Video
Effective Time Utilization & Productivity· Wasting Time On Telephone and Internet
· Meeting Affecting Productivity
· Minimizing Interruptions From a Visitor or Co-workers
· Saying No to Doing Too Much
· Creat Files and Organize the Office
· Identify the needs from Clients



